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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Fernandez

Laura Fernandez

March 12, 2026

5  out of  5
rating by Laura Fernandez
"Great customer service. They are quick to respond never had any issues."
We responded:
"Thank you so much for the 5-stars, Laura! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Matthew Sand’s Team anytime."
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Shiva Lalam

March 9, 2026

5  out of  5
rating by Shiva Lalam
"I had a great experience working with Zach from State Farm for my vehicle insurance. He provided me with the best quote compared to other options and explained everything very clearly. Zach was professional, patient, and made the whole process quick and easy. I really appreciate his help in finding an affordable policy that fits my needs. Highly recommend Zach if you’re looking for reliable and honest insurance assistance!"
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Barbara Balthrop

February 25, 2026

5  out of  5
rating by Barbara Balthrop
"Such quick response and genuine interest!"
We responded:
"Thanks so much for the amazing review, Barbara! We really appreciate your support here in Hickory Creek . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Irene Phoon

February 18, 2026

5  out of  5
rating by Irene Phoon
"I am giving 5 stars for this business for Brayden's exceptional customer service. Even though I didn't end up getting my auto insurance from State Farm (due to a more competitive cost elsewhere), I certainly will come back for more quotes in the near future. Right from the beginning to the end (maybe about 1-2 weeks), Brayden patiently explained the various terms and components of my auto and home insurance and has made a stressful task much easier for me. Even after I took up another company's bid for my auto insurance, Brayden was still very friendly. This is excellent customer service!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Matthew Sand’s Team! We deeply appreciate your kind words here in Hickory Creek . "
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Harold Martensen

February 17, 2026

5  out of  5
rating by Harold Martensen
"They have always been there for me and my family when I needed them."
We responded:
"We appreciate your review, Harold. We are so happy that you had such a wonderful experience with State Farm Agent Matthew Sand’s Team here in Hickory Creek ! "
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Taylor Scriber

February 16, 2026

5  out of  5
rating by Taylor Scriber
"Worked with Ashley Richardson on a personal liability umbrella, person asset protection for an engagement ring, and updating my auto and renters. She was so easy to work with, responsive, and answered all my questions."
We responded:
"Thank you for taking the time to leave such a great review, Taylor. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Camille Palmer

February 6, 2026

5  out of  5
rating by Camille Palmer
"I love dealing with Matthew and Zach. Any issue I have, they get right back to me same day. They are always more than accommodating in every way possible. I recommend them to anyone looking for insurance."
We responded:
"Thanks so much for the fantastic rating, Camille! We are so glad you had a positive experience with us here on State Farm Agent Matthew Sand’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Dianne Thompson

February 5, 2026

5  out of  5
rating by Dianne Thompson
"Matt is genuinely positive and gracious! One of the best agents I have ever worked with for all my insurance needs and I will loyally stay with Matt and State Farm!"
We responded:
"Dianne, thank you for the 5 stars! So glad Matt was able to help you with the life insurance!! We appreciate you!"
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Stephanie Schatz

February 2, 2026

5  out of  5
rating by Stephanie Schatz
"Brayden George was so helpful--friendly and competent. I hate to file claims, but he made it easy. Thanks so much!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Holly Barnes (Your Go To Realtor)

February 2, 2026

5  out of  5
rating by Holly Barnes (Your Go To Realtor)
"My family and I have been long time clients with Matthew Sands Office and I have to say they out of all the providers I’ve ever been with in the past this office and their amazing team are by far the very best with their customer service and support they kindly offer to their clients. If you are with another company or branch, switch and thank me later! A huge Thank you to the Matthew Sand Team for all your support you’ve always so kindly given!"
We responded:
"Holly, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Matthew Sand’s Team here in our Hickory Creek office. "
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Baiju Mathew

January 28, 2026

5  out of  5
rating by Baiju Mathew
"Everyone I spoke to was very friendly and knowledgeable. I do recommend for any insurance needs!"
We responded:
"Thank you so much for the 5-star rating, Baiju! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Gabriel Rasco

January 20, 2026

5  out of  5
rating by Gabriel Rasco
"I don’t really care about understanding insurance, as it can be a hassle, but Brayden really assisted me in understanding my policy without making it too confusing. He was quick and easy. Thumbs up 👍"
We responded:
"We are grateful for your 5-star review, Gabriel! Thanks for taking a moment to share your positive rating of State Farm Agent Matthew Sand’s Team here in Hickory Creek . "
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Shaun Kennedy

January 20, 2026

5  out of  5
rating by Shaun Kennedy
"Wow wow wow! If I could give more stars I would. Brayden is always prepared and treats me very well. He obviously cares a lot (even about me personally) and knows his stuff! Could not recommend him more."
We responded:
"We appreciate your review, Shaun. We are so happy that you had such a wonderful experience with State Farm Agent Matthew Sand’s Team here in Hickory Creek ! "
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Toby Howard

January 20, 2026

5  out of  5
rating by Toby Howard
"Brayden George is the most helpful and knowledgeable person I’ve ever dealt with, he made getting life insurance super simple and headache free."
We responded:
"Toby, thank you so much for the comments about my office! We appreciate your business and glad you chose our office to take care of your life insurance needs. Brayden is awesome at what he does and please know we are always here for you."
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Ashjay

January 9, 2026

5  out of  5
rating by Ashjay
"Brayden George helped me a lot with such a manner which made me decide to change my insurance company to State Farm!"
We responded:
"Thank you so much for the amazing review and words about Brayden! We appreciate your. business and are always here if you need us."
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Ashley Whiteis

January 8, 2026

5  out of  5
rating by Ashley Whiteis
"I work on the mortgage side of things and I greatly appreciate how fast and easy to work with Matthew and his office were while we helped a couple get into their new home. Will definitely recommend them to anyone looking for homeowners insurance"
We responded:
"Thank you so much, Ashley for the review! We appreciate working with you to help take care of our customers."
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Xiaoyan Zhan

January 7, 2026

5  out of  5
rating by Xiaoyan Zhan
"Brayden is very nice and patient. He really knows what he does and he made me feel that he puts my interests and benefits on a high priority, and whether or not he gets my business, he makes sure he addresses all my concerned in a very detailed level. I was very impressed by the quality of his service!! Strongly recommending!"
We responded:
"Thank you so much for the words, Danielle! We appreciate your business and are so glad Brayden gave you such great service. We are here if you need us."
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Amanda Romero

December 23, 2025

5  out of  5
rating by Amanda Romero
"Siempre tengo la mejor experiencia llevo de cliente mas de 1 año y estoy muy complacida con el servicio y la ayuda , muchas gracias a Leslie"
We responded:
"Thank you so much for the review, Amanda! We appreciate your business and are here if you need us."
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Devon Cooke

December 22, 2025

5  out of  5
rating by Devon Cooke
"I was set up with everything I need in 10 minutes, would've been quicker if I didn't have as many questions. Everyone I spoke to was very friendly and knowledgeable. I do recommend for any insurance needs!"
We responded:
"Devon, we appreciate your business and very grateful for the kind review! We are always here to help."
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Janet Thomas

December 5, 2025

5  out of  5
rating by Janet Thomas
"Brayden called us gave us a great deal. We are saving $63 a month for our 3 vehicles. It was fast and super easy!"
We responded:
"Janet, thank you so much for your business and also the amazing review! Brayden is such a valued member of the team and I'm delighted to here of the great experience he gave you."
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New View Roofing

December 1, 2025

5  out of  5
rating by New View Roofing
"Excellent Customer Service!"
We responded:
"Thank you, New View for the 5 stars!! We appreciate you!"
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Brett B

November 11, 2025

5  out of  5
rating by Brett B
"Solid professional. Efficient and personable. Highly recommend."
We responded:
"Thank you, Brett for the amazing review! We truly appreciate the 5 stars and are always here if you need anything."
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Zach Sookma

November 6, 2025

5  out of  5
rating by Zach Sookma
"Brayden George called into our campus today seeking to help one of his members save some money on his annual premiums. This is a mutual customer of ours and Brayden was very proud to be able to help our mutual client in this way. I'm in the claims business and I can say it's extremely comforting to know there are agents like Brayden looking out for their members."
We responded:
"Zach, thank you so much for the kind words about Brayden and the amazing review! We strive to take care of our customers and know we are always here to help."
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Randy Rozzell

October 14, 2025

5  out of  5
rating by Randy Rozzell
"Friendly and professional. Saved me money over USAA when they kept upping their policy rates every 6 months"
We responded:
"Randy, thank you so much for your business as well as this 5 star review. We appreciate you and want you to know that we are always here to assist if you need anything."
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Rick Svoboda

October 11, 2025

5  out of  5
rating by Rick Svoboda
"Very responsive agent with quotes. Very knowledgeable. No pressure on a sale and answered all questions. Highly recommend State Farm and this agent"
We responded:
"Rick, you have been such a pleasure to work with over the years and thank you so much for the kind words and review. We are always here if you need anything. We truly appreciate your business."