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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Downey

September 3, 2026

5  out of  5
rating by Debbie Downey
"Brayden George provided great customer service. Very knowledgeable and friendly."
We responded:
"Thank you so much for the 5 stars, Debbie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Brenda Esparza

August 31, 2026

5  out of  5
rating by Brenda Esparza
"Esperanza was very helpful and made sure I got everything I needed! I would definitely recommend her to my friends and family!!!"
We responded:
"Hi Brenda, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Hickory Creek.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Matthew Sand "
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Marcela Lopez

August 31, 2026

5  out of  5
rating by Marcela Lopez
"Mrs Esperanza she is a young lady and professional at her job"
We responded:
"Marcela, thank you for the fantastic review! We’re always here to support you with your insurance needs in Hickory Creek. "
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Amanda

August 31, 2026

5  out of  5
rating by Amanda
"Mrs Esperanza was very fantastic at answering some questions I had about my insurance"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Hickory Creek. "
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Jose Esparza

August 31, 2026

5  out of  5
rating by Jose Esparza
"I had a great experience with Ms. Esperanza. She was extremely helpful and knowledgeable when it came to my flame and she made it easy and seamlessly to file my claim. I hope to have her help me in the with any insurance issues in the future."
We responded:
"Jose, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Hickory Creek insurance team! - Your State Farm Agent, Matthew Sand "
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AL BUICE

August 31, 2026

5  out of  5
rating by AL BUICE
"FRIENDLY STAFF. CHECK THEM OUT!"
We responded:
"Thank you so much for the 5 stars, AL! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Alex Heineman

August 31, 2026

5  out of  5
rating by Alex Heineman
"David was FANTASTIC! I highly recommend working with David for all of your insurance needs! He was great and also honest. Honesty is hard to come by these days...

Thanks David for your help!"
We responded:
"Thank you so much for your wonderful feedback of us here at Matthew Sand’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Matthew Sand’s Insurance Team "
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Sam Gerlach

August 28, 2026

5  out of  5
rating by Sam Gerlach
"I had an easy time switching my car insurance over! David helped me get the coverage I needed quick and easy."
We responded:
"Thank you so much for the 5 stars, Sam! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Luciana Violtat

August 27, 2026

5  out of  5
rating by Luciana Violtat
"Thank you Ashley for all the info and for being an exceptional customer service! My daughter & I were shopping for auto insurance and we got the best deal ever. Thanks for being so professional, honest and helpful!!!! ✨We really appreciate your time & services! ✨😊"
We responded:
"Luciana, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Marisol Vazquez

August 25, 2026

5  out of  5
rating by Marisol Vazquez
"My fiancé and I barely got a new insurance policy with state farm, but we can already say that we feel very satisfied with this company due to the excellent service that specifically David provided as he helped us get our renter's, life, and 2 auto insurance policies situated :)"
We responded:
"Marisol, thank you for the fantastic review! We’re always here to support you with your insurance needs in Hickory Creek. "
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Caitlyn Anderson

August 21, 2026

5  out of  5
rating by Caitlyn Anderson
"Let me tell you these guys are amazing they go above and beyond to make sure you need everything done they are very professional and SUPER helpful answered everyone of my questions and more!
David and Esperanza are so kind and sweet!
Yall are awesome thank you 🤩"
We responded:
"Caitlyn, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Matthew Sand and Team "
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Ashish Alan

August 21, 2026

5  out of  5
rating by Ashish Alan
"Esperanza was an absolute pleasure to work with! Her support, clear communication, and effective approach made a real difference. I’m so grateful for their help and would highly recommend reaching out to them!"
We responded:
"Thank you for the kind words, Alan! We appreciate your business and grateful we were able to help."
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Jason Quigley

August 21, 2026

5  out of  5
rating by Jason Quigley
"Have had State Farm for while now and after being in a vehicle accident, they were there to assist with everything. Claim was handled fast and they took care of everything. When getting new policy and things done Jessica did amazing work. Very satisfied with this office and the help provided."
We responded:
"Thanks so much for the fantastic rating, Jason! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Zach Wolfe

August 21, 2026

5  out of  5
rating by Zach Wolfe
"Brayden was amazing, great character and very helpful."
We responded:
"Thanks so much for the amazing review, Zach! We really appreciate your support here in Hickory Creek. Just reach out anytime if you need us - we’re here for you. "
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Fonda Ditter

August 20, 2026

5  out of  5
rating by Fonda Ditter
"Esperanza was very helpful. Always got great service when I contacted them. Got quick answers no run arounds. Contact them if you want great service and decent prices
Thank you."
We responded:
"Fonda, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Matthew Sand and Team "
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Cait D

August 18, 2026

5  out of  5
rating by Cait D
"My friend needed a last minute insurance policy and Matthew had the fastest turnaround and provided a policy with everything I wanted and needed and was able to do it same day. He was a lifesaver!"
We responded:
"Thank you so much for the 5 stars, Cait! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Anita Shaub

August 15, 2026

5  out of  5
rating by Anita Shaub
"Ashley was amazing at helping get us a new insurance plan that even saved us money. She was very knowledgeable and very helpful. Ashley is the girl to go to!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Hickory Creek insurance team. "
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Hanna Galan

August 15, 2026

5  out of  5
rating by Hanna Galan
"I’m really happy with my experience with State Farm, especially working with Brayden. He was very helpful, easy to talk to, and made sure I understood my options without making me feel pressured. He made the process quick and simple, and I really appreciate the time he took to help me. Great customer service all around! I would definitely recommend Brayden to anyone looking for an insurance agent and lower prices."
We responded:
"Hanna, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Hickory Creek insurance team! - Your State Farm Agent, Matthew Sand "
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arobinp

August 14, 2026

5  out of  5
rating by arobinp
"Had a great experience with Braden George,
He explained in detail the complete Auto policy and cleared all doubts, also suggested a few things that was missing from the policy and fixed it. Overall he provided a great user experience!!
Anthony Robin"
We responded:
"Thank you so much for your kind review, arobinp!  If you need insurance assistance, we are just an email or call away! - Matthew Sand, your State Farm Agent   "
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Josh

August 13, 2026

5  out of  5
rating by Josh
"Thank you Ashley Richardson for always saving our family money and being helpful no matter what!!"
We responded:
"Thank you so much for your wonderful feedback of us here at Matthew Sand’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Matthew Sand’s Insurance Team "
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Dogreen5016

August 13, 2026

5  out of  5
rating by Dogreen5016
"Ashley has always been so friendly and professional. She is very knowledgeable and works day or night to provide for my family. I know if I need anything she’s got me covered. Thank you so much."
We responded:
"Wow, thank you for the 5-star review, Dogreen5016! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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D D9

August 12, 2026

5  out of  5
rating by D D9
"Love this office everyone is so delightful! Jessica has been helping me lately and she’s a joy to speak to. She always explains things in a way I can understand. She is very knowledgeable and polite"
We responded:
"Thank you so much for the 5 stars, D! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Kimmie Trent

August 12, 2026

5  out of  5
rating by Kimmie Trent
"Jessica is wonderful, quick with responses and has excellent customer service. I have been with this agency since moving to Texas and they have always been outstanding."
We responded:
"Hi Kimmie, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Matthew Sand’s team.  Please reach out to us if any questions come up!  - Matthew Sand’s Insurance Team "
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Humair Quadri

August 11, 2026

5  out of  5
rating by Humair Quadri
"I have great experience working with Brayden George. He helped me end on end on building best policy combination and walk me through all possible savings with good coverage.
I would recommend to anyone seeking help with insurance

Syed Quadri"
We responded:
"Humair, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Lily Jones

July 28, 2026

5  out of  5
rating by Lily Jones
"Great service and very polite -- needed help and was able to deliver."
We responded:
"Lily, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "