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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ellen Taylor

Ellen Taylor

March 20, 2025

5  out of  5
rating by Ellen Taylor
"I spoke with Ashley today. She was incredibly easy to talk to, very patient and highly knowledgeable. She answered all my questions and offered solutions. I ended up saving about $800 with more coverage and less deductibles. Thank you so much Ashley!"
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jan krause

March 11, 2025

5  out of  5
rating by jan krause
"Zach was very helpful and informative concerning my questions on property insurance. Everyone at the Matthew Sands Agency is very helpful and polite. Well done Zach."
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Clint Richardson

February 21, 2025

5  out of  5
rating by Clint Richardson
"Friendly service!"
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William Sand

February 20, 2025

5  out of  5
rating by William Sand
"The employees are very patient and considerate when talking and obtaining policy information. Matthew is very attentive to each customers and focuses on individual customer needs."
We responded:
"Thanks for the kind word William! Glad we were able to help with your life insurance needs!"
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Tristan

February 5, 2025

1  out of  5
rating by Tristan
"Signed up for the drive safe discount. My bill was at $203. StateFarm never sent me the beacon to set up and then raised my bill significantly. When I reached out to Mr Sand, he didn’t accept responsibility at all and through our message threads kept alluding to me being a liar about it. He then proceeded to say it was a $37 charge for not setting up the beacon however he actually added $57 to my bill. When I asked why, he refused to answer. Very sketchy place to do business."
We responded:
"Tristan, I'm sorry you feel this way. Our records show multiple attempts to contact you via text, voicemail, and email to prevent the discount from falling off. Unfortunately, without a response or the required setup, the system automatically removed it, which resulted in the bill adjustment. We make every effort to help our customers keep their discounts, but we can't do that if we don't receive a response. If you have suggestions on how we could have handles this differently, we're always open to feedback."
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Eddie Renz

February 4, 2025

5  out of  5
rating by Eddie Renz
"I got a huge home owners insurance bill from Nationwide. A neighbor referred me to State Farm and Zach Suit helped me get a rate half of what I was paying and saved me over $100 a month on car insurance. The process was so smooth and professional. 10/10 I highly recommend!"
We responded:
"Eddie, I am so happy to hear Zach took great care of you and getting you great coverage for a great price! We appreciate your business and are here if you need anything."
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HAEJIN KIM

January 20, 2025

5  out of  5
rating by HAEJIN KIM
"Good"
We responded:
"Thank you Haejin for the 5 star review! We appreicate you and are here if you need anything."
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James Claunch

January 10, 2025

5  out of  5
rating by James Claunch
"Very prompt service and very reasonable price."
We responded:
"Thank you for the amazing review, James! We are here if you need anything!"
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Ashish Alan

January 9, 2025

5  out of  5
rating by Ashish Alan
"Matthew and Rachel were an absolute pleasure to work with! Their support, clear communication, and effective approach made a real difference. I’m so grateful for their help and would highly recommend reaching out to them!"
We responded:
"Thank you for the kind words, Alan! We appreciate your business and grateful we were able to help."
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Nicholas Brent

January 3, 2025

5  out of  5
rating by Nicholas Brent
"The customer service is always excellent. We love State Farm, especially Ashley Richardson."
We responded:
"You are such a valued customer, Nick! We appreciate your review and business."
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Lynda Foley

January 3, 2025

5  out of  5
rating by Lynda Foley
"Very helpful!"
We responded:
"You are too kind, Lynda! We appreciate you and thanks for the 5 stars!!"
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Nella Semaj

December 16, 2024

5  out of  5
rating by Nella Semaj
"I am so happy with the help I received today. Ashley did an amazing job and made it very easy for me to find the policy I needed. The peace of mind I have now is incredible. I will definitely be sending people to State Farm insurance in the future. Thank you very much Ashley!"
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Christi Shiflett

December 12, 2024

5  out of  5
rating by Christi Shiflett
"Zach has been more than helpful after a shocking rate increase from our former insurer of over 20 years. Can't recommend him enough."
We responded:
"Christi, thank you for the review! Zach is a great asset to our team and community and I am glad he was able to help you out! We are here if you ever need anything."
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Debbie Winders

December 4, 2024

5  out of  5
rating by Debbie Winders
"Great speed and good information."
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Allison Davis

November 26, 2024

5  out of  5
rating by Allison Davis
"Great company! Ashley was so incredibly helpful while switching our home and auto. She took her time answered all our questions. I will be recommending this group to any one who asks me about insurance companies!"
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JIM JACOBS

November 21, 2024

5  out of  5
rating by JIM JACOBS
"Very quick to respond. Helpful and competitive. Jim J"
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Savannah Page

November 4, 2024

5  out of  5
rating by Savannah Page
"Ashley was FANTASTIC!!!!!! Super understanding, no pressure, and just a wonderful person to talk to."
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Jeremy Aguilar

October 24, 2024

5  out of  5
rating by Jeremy Aguilar
"Great customer service!"
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Daniel Gilland

September 26, 2024

5  out of  5
rating by Daniel Gilland
"Great office with great staff. Very helpful. I would highly recommend. This agency has been super helpful with all my claims. Very friendly. They make you feel important. Highly recommended!"
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Gary Roberts

September 23, 2024

5  out of  5
rating by Gary Roberts
"Quick and easy! great rates! cut my current rates in half."
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Jim McNeal

September 23, 2024

5  out of  5
rating by Jim McNeal
"Great service and support"
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Texas A V

September 17, 2024

5  out of  5
rating by Texas A V
"I called to get a quote for my commercial policy. i spoke to Zach Suit and as promised he called me back; we spoke and went over details of what I needed. I say how lucky the company is to have such a member of staff like him. (STATE FARM for ever)"
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Chris Cope

September 12, 2024

5  out of  5
rating by Chris Cope
"Excellent and superb service every time I call."
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Lieschen Donham

September 6, 2024

5  out of  5
rating by Lieschen Donham
"Matthew Sand is very helpful and knowledgeable. He saved me almost $300 a month on car insurance!"
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Rich Carbone

August 22, 2024

5  out of  5
rating by Rich Carbone
"I recently moved my SF account to Matthew Sands office and I have been working with Gennifer. Gennifer is awesome, she is always willing to go above and beyond anyone I have had to work with in the past. If you are looking for the best agent look no further and reach out to Gennifer, you wont regret it"