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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Claunch

January 10, 2025

5  out of  5
rating by James Claunch
"Very prompt service and very reasonable price."
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Ashish Alan

January 9, 2025

5  out of  5
rating by Ashish Alan
"Matthew and Rachel were an absolute pleasure to work with! Their support, clear communication, and effective approach made a real difference. I’m so grateful for their help and would highly recommend reaching out to them!"
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Nicholas Brent

January 3, 2025

5  out of  5
rating by Nicholas Brent
"The customer service is always excellent. We love State Farm, especially Ashley Richardson."
We responded:
"You are such a valued customer, Nick! We appreciate your review and business."
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Lynda Foley

January 3, 2025

5  out of  5
rating by Lynda Foley
"Very helpful!"
We responded:
"You are too kind, Lynda! We appreciate you and thanks for the 5 stars!!"
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Nella Semaj

December 16, 2024

5  out of  5
rating by Nella Semaj
"I am so happy with the help I received today. Ashley did an amazing job and made it very easy for me to find the policy I needed. The peace of mind I have now is incredible. I will definitely be sending people to State Farm insurance in the future. Thank you very much Ashley!"
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Christi Shiflett

December 12, 2024

5  out of  5
rating by Christi Shiflett
"Zach has been more than helpful after a shocking rate increase from our former insurer of over 20 years. Can't recommend him enough."
We responded:
"Christi, thank you for the review! Zach is a great asset to our team and community and I am glad he was able to help you out! We are here if you ever need anything."
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Debbie Winders

December 4, 2024

5  out of  5
rating by Debbie Winders
"Great speed and good information."
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Allison Davis

November 26, 2024

5  out of  5
rating by Allison Davis
"Great company! Ashley was so incredibly helpful while switching our home and auto. She took her time answered all our questions. I will be recommending this group to any one who asks me about insurance companies!"
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JIM JACOBS

November 21, 2024

5  out of  5
rating by JIM JACOBS
"Very quick to respond. Helpful and competitive. Jim J"
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Savannah Page

November 4, 2024

5  out of  5
rating by Savannah Page
"Ashley was FANTASTIC!!!!!! Super understanding, no pressure, and just a wonderful person to talk to."
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Jeremy Aguilar

October 24, 2024

5  out of  5
rating by Jeremy Aguilar
"Great customer service!"
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Daniel Gilland

September 26, 2024

5  out of  5
rating by Daniel Gilland
"Great office with great staff. Very helpful. I would highly recommend. This agency has been super helpful with all my claims. Very friendly. They make you feel important. Highly recommended!"
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Gary Roberts

September 23, 2024

5  out of  5
rating by Gary Roberts
"Quick and easy! great rates! cut my current rates in half."
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Jim McNeal

September 23, 2024

5  out of  5
rating by Jim McNeal
"Great service and support"
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Texas A V

September 17, 2024

5  out of  5
rating by Texas A V
"I called to get a quote for my commercial policy. i spoke to Zach Suit and as promised he called me back; we spoke and went over details of what I needed. I say how lucky the company is to have such a member of staff like him. (STATE FARM for ever)"
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Chris Cope

September 12, 2024

5  out of  5
rating by Chris Cope
"Excellent and superb service every time I call."
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Lieschen Donham

September 6, 2024

5  out of  5
rating by Lieschen Donham
"Matthew Sand is very helpful and knowledgeable. He saved me almost $300 a month on car insurance!"
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Rich Carbone

August 22, 2024

5  out of  5
rating by Rich Carbone
"I recently moved my SF account to Matthew Sands office and I have been working with Gennifer. Gennifer is awesome, she is always willing to go above and beyond anyone I have had to work with in the past. If you are looking for the best agent look no further and reach out to Gennifer, you wont regret it"
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Chris Trice

August 1, 2024

5  out of  5
rating by Chris Trice
"Great service and quick response!!"
We responded:
"Thank you so much for the nice review, Chris! We appreciate you!"
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Asad Zamann

July 31, 2024

5  out of  5
rating by Asad Zamann
"Good service, prompt, sincere, follow through with questions."
We responded:
"Thank you so much for the review, Asad. We appreciate your business!!!"
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Vinod Lewis

July 31, 2024

5  out of  5
rating by Vinod Lewis
"The State Farm team and customer service are very polite and courteous. The help was great while onboarding me and my vehicles. Overall Good service"
We responded:
"Vinod, thank you so much for the kind words! We appreciate your business!"
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eqp82

July 24, 2024

5  out of  5
rating by eqp82
"Matthew was a great working with, he got me the quotes I ask for in record time!"
We responded:
"Matt is such a valued member of our team! Thank you for the 5 star review!"
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Jay Pike

July 19, 2024

5  out of  5
rating by Jay Pike
"Matthew and the team are friendly, knowledgeable, and offer great customer service. Gave us great options, always with our best interest in mind. Above and beyond service."
We responded:
"Thank you so much for the kind words, Jay! We appreciate you and your business very much!"
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Kevin Gehringer

July 8, 2024

5  out of  5
rating by Kevin Gehringer
"Zach was great and helped me pick the policy that was right for me!"
We responded:
"Kevin, thank you for the nice review! Zach is such a valued member and glad he was able to help out!"
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Mitto Ditto

June 26, 2024

1  out of  5
rating by Mitto Ditto
"Called to have a person added to the policy. Told me it was done and my spouse was on the policy. Over a year later, now just finding out they never actually added my husband and just lied to me stating they had. Very unprofessional and will happily never deal with this office again."
We responded:
"Hello Mitto Ditto, I tried to search this name up in our customer database and am not able to find any policy/account associated with this name. If you will please call and ask for me directly, or send me an email matthew@sandsf.com --- I would very much like to look into this matter, see what is going on and what needs to be taken care of. Being that I am responding 20 min from your review I would hope to hear from you soon. - Matthew Sand, Agent Update: Mitto, I checked with my team and we don't know that this is possible. If a spouse isn't on a policy, our underwriting team would cancel the policy after numerous requests to get the information being sent to our office. Once again, please call my office so we can see this situation through. Thank you"